Specialized in mining machinery manufacturing

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Privacy Policy

Hongke Heavy Industries aims to protect your privacy and will only process your personal data in accordance with relevant data protection legislation and good data processing practices.
We collect and use your personal data (such as your name, email address, phone number) to provide you with our machine and enhance and personalize your customer experience.
In this privacy policy, we will introduce you to Hongke Heavy Industry's personal data processing and provide information on how we use your personal data.

What kind of information have we collected about you?

We mainly collect personal data directly from you. The types of personal data we collect about you typically include the following information: Your identity and contact information, such as your name, company, email address, and phone number;
Information about customer relationships, such as communication preferences, your product interests, and the application of Hongke Heavy Industries products and services;
Technical information, such as your IP address.
How do we use information about you?

How we use information about you depends on the reason for collecting it initially. Generally speaking, we tend to use your personal data for the following purposes:

Selling machines and services to you;
Purchasing products and services from you;
Provide you with goods or services;
Provide customer support for the products or services sold;
Conduct an investigation
Ensure and optimize website experience;
Provide marketing communication;
Do we share your information with others?

To protect your privacy, we require all of our services to keep personal data confidential and ensure its full security. As Hongke Heavy Industries is a company with branches and services worldwide, we will always protect your data security by ensuring that there is a legal basis.

How can we protect your information?

Hongke Heavy Industries takes strong measures to protect the personal data it holds. These measures include guidelines, procedures, and protective measures aimed at restricting third-party access to data, as well as measures taken to restrict our own personnel and service providers from accessing data they do not need in their tasks.